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KMID : 1148320230080020120
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Journal of Korean Association for Qualitative Research
2023 Volume.8 No. 2 p.120 ~ p.136
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Hospitalized Patients’ Experience of Receiving Environmental Management from an Artificial-intelligence Quarantine Robot
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Nam So-Hee
Heo Yeon-Jeong
Kim Byung-Joon
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Abstract
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Purpose: To determine whether artificial -intelligence quarantine robots can positively contribute to environmental management in medical institutions. We conducted in-depth interviews to understand the experiences of hospitalized patients receiving environmental management from such robots.
Methods: Data were collected during March 20~May 20, 2023. individual in-depth interviews were conducted with 15 hospitalized patients, who could provide specific details of their experience of receiving environmental management from a quarantine robot.
Results: Qualitative content analysis identified four themes, including “First encounter with an amazing and new quarantine robot,” “Efficiently performs non-face-to-face quarantine work in hospitals,” “Problems with quarantine robots,” and “Recommendations for improving the functionality of quarantine robots in medical institutions so quarantine robots and humans can coexist.”
Conclusion: Currently, quarantine robots have limited functionality, and additional research is needed to identify various other functions in consideration of future infectious disease situations and the level of quarantine appropriate in a hospital.
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KEYWORD
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Health facility environment, Robotics, Experience, Qualitative research
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